When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. The kit included a list of this type of foods and servings allowed for each. Is Nutrisystem Food Healthy? I had lost 26 pounds so far. No longer on blood pressure pills and I have more energy. Hi Lynn — I replied to Ray with a couple of other options BistroMD and Diet-to-Go …I would recommend checking out those reviews if you think they may be something that would work for you and your husband.
3123 Nutrisystem Consumer Reviews and Complaints
Again, Thank You for providing this product. Before I was skeptical about ever seeing what I consider a healthy weight but this product and changed that skepticism into hope and has provided exactly what the proverbial doctor ordered.
Plastic found in a dinner entree. It was very nice to see! I can't remember when this happened, maybe weeks ago. I thought the response took longer than it should have. Really tho', I've had great customer service every time I needed them. Wait times when phoning are awful. I am very happy with the 30 pounds that I have lost. I love your food and do not want to totally stop my program.
I am working with adjusting to everyday food lifestyle. But yet, I do not want to give up my program. I believe this will keep me on track with keeping my weight under control. Thank you for my delays in my order. I tried Nutrisystem and found out I am allergic. I tried returning the items as they indicated there was a full refund policy, and they told me I couldn't.
I called over seven times during the next 30 days and they were not cooperative or helpful at all. I got transferred around many times, and never had any help at all.
I ended up moving, and canceled my card. Two months after that they tried charging my credit card and claim they shipped product, which I didn't order. I never received product because I had moved. Very poor customer service! They try and snag you in and force you to keep buying, even if you don't like the product and even if you are allergic to it!
I have told a lot of people about this horrifying experience and they are all appalled and said there are much better programs out there! We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received. We will be looking into this and reaching out soon. I have spoken with Chanta in her role as counselor. I was impressed with the interest and patience she posses. I am now able to form a more comprehensive plan moving forward with my required personal participation with the Nutrisystem to reach my weight loss goal.
I am enthusiastically encouraged with my decision to take on this venture for my future. We are so happy to hear that Chanta was able to help you gain a better understanding of the program! For more information about reviews on ConsumerAffairs. My NuMi bottle issue was already taken care of. He therefore missed the window to order the bottle in time for the 2nd month shipment. We would like to have it delivered with the order that is coming up for the 3rd month - we get auto delivery, so it is already set up.
We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues. We will be assigning this to a member of the Consumer Experience Team who will be reaching out soon. I am very disappointed with the food. Most of it tastes the same to me and actually upsets my stomach. I did not realize I only had two weeks to cancel and much of that was mostly drinks.
Then you keep trying different food thinking something will be edible. I know there is plenty of fine print in contracts that should be read. I do not recall being verbally told about these conditions.
This was a lesson that left a very bad taste in my mouth. We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program.
Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland. Too many entrees with spicy tomato sauce and cheese, dinners are bland.
Shakes made me sick. Emails were only to sell more. Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic. We will be looking into your account and reaching out soon. This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email. The email was courteous, professional, and apologetic for the experience I had.
The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try. In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review. I accepted a ready-made menu that containing some items that I did not enjoy. In the future, I will make a point to select food items that I now know to be more to my liking than others.
I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase. They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes. When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out.
Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center. It actually made me gag and lose my appetite, which wasn't the diet plan I expected. I am very careful when reading agreements, and for this item to be overlooked was no easy feat.
Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food. Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with.
We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese. I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients.
I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor.
I'm very disappointed with the service I receive so I will take my business to a place that has better customer service. Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star.
Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy. I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out.
Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program.
Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information.
We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors.
Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. My weight loss took off again and the pounds started dropping again. Who knew that more is sometimes less?
The hardest thing for me to give up when I started Nutrisystem was bacon. I would eat five or six pieces without even thinking about it. I am actually allowed two slices of bacon a day as a power fuel on the Nutrisystem plan but I chose to stay completely away from it. For me to eat bacon would be like giving an alcoholic a sip of wine.
I also missed sitting down to a shared meal with my husband, but that has gotten better as he is fine with just a salad while I enjoy a healthy Nutrisystem pizza. Which is awesome by the way. I continued enjoying the Nutrisystem foods and never got tired of them.
I found ways to apply my vegetables to my meals in creative ways such as adding spinach or olives to my Nutrisystem pizza or adding spaghetti squash to my Nutrisystem meatballs.
The options are never ending. Does Nutrisystem weekends off work? Yes, it does work. With this plan, I picked 20 days of meals instead of 28 which left me to defend for myself two days a week.
To transition off of Nutrisystem, I needed to learn to apply my own foods to my diet that are equivalent to Nutrisystem meals. It took seven months for me to reach my goal. I am so excited. I am convinced that Nutrisystem is more than a cute commercial. It really does work! It took a lot of dedication, determination and discipline to get where I am.
It helps when you have support. Again, my husband has been my biggest support. I have had a lot of positive effects from my weight loss so far. Instead she was surprised at my over all health. She asked me how I lost the weight and said she will be suggesting the Nutrisystem diet to her overweight patients. My vitals were perfect and my blood work results came back perfect except I was low on vitamin D. One of the biggest concerns I hear from others about the Nutrisystem plan is the cost.
Honestly, I said the same thing in the beginning, then I did the math. With Nutrisystem it goes to neither. There are ways to save on the cost.
Do not let that first price you see when you go online shock you. They are very nice and very knowledgeable. Here are some of the ways I saved. Having to pay for a diet is another way of motivation.
Oh, and here is another benefit of losing weight…. Extra large clothes are more expensive, too! Nutrisystem before and after. I no longer hide behind big clothes.
I wore that bikini on the beach and have fun buying new clothes in a size 4! I have learned to eat the right foods on my own as I still order some of the Nutrisystem foods from their A la Carte menu.
This keeps me on track. I continue to walk every day at least three miles and hula hoop when I have some extra energy to burn. The best advice I can give anyone is to never give up. Keep a positive attitude. If you think you can, you will. Something I learned is drink lots of water, keep those green vegetables in your diet, and not all carbs are bad.
The people that are on the Nutrisystem ads and commercials are real. I know, because I was one of the lucky ones chosen this past year! So, if you are asking: I believe it will. Is Nutrisystem worth it?
I plan to continue as a member of Nutrisystem and enjoy all the benefits they have to offer. You may have read some Nutrisystem bad reviews and you may feel disappointed. What's more, this is no longer a diet to me.
How it all started — Nutrisystem Review Growing up, I never had a weight problem. I felt terrible and unhealthy My weight gain eventually started causing health problems.
Nothing worked because I was always hungry Other diets were boring and felt like a waste of time since I never felt any changes. I wanted to get back to the woman my husband fell in love with.
How Quickly Does Nutrisystem Work? Does Nutrisystem Work Fast? By the end of the first week I had lost a total of 6 lbs! My Health Improved By the third week, I noticed my health was improving. Emotional struggles were real. I was feeling great! I had lost a total of 15 lbs now and lost 2 inches off my waist.
I went shopping for some new jeans. I walked out with a medium instead of a large this time! Nutrisystem after 8 weeks By week ten, I was still enjoying all the food and health benefits of Nutrisystem. I had lost another 2 inches in my waist. I was comfortably in a size 8. This is me after losing 21 lbs on Nutrisystem I bagged up the clothes and donated them to the local Good Will.
How Does Nutrisystem Food Taste? Do Nutrisystem Meals Work? The food is great!! I never felt deprived of any of my favorite foods. Nutrisystem chocolate frosted doughnut I got to have delicious foods such as doughnuts, pancakes, chocolate muffins, pizza, hamburger, chicken and even cake and brownies.
Nutrisystem chicken noodle soup The meats in the shelf items are conveniently packed in a vacuum sealed wrap but were tender and taste like they are right out of the deli. Is Nutrisystem Food Healthy? Why Does Nutrisystem Work so Well? Having been on Nutrisystem has also made it easier for me to now walk away from unhealthy food choices.
Was I ready for that bikini? I had lost 26 pounds so far. After losing 29 lb on Nutrisystem Then I hit the dreaded Nutrisystem plateau. Nutrisystem pizza with added olives I continued enjoying the Nutrisystem foods and never got tired of them. Does Nutrisystem Work Long Term?
Yes, which is why I reached my goal! Will Nutrisystem Work Without Exercise? Cravings for junk food are diminished and I crave healthier foods. Looser skin not a fan. I now drink more water. I can curl up in a chair and there is still room left over. I can easily avoid unhealthy foods. I can buy my clothes from the Junior department. My thighs do not rub together any more. Joint pain is gone. I have an overall better feeling inside and out. With a health Insurance you can get a discount.
There are definitely some ways to keep the costs down though. You will definitely want to incorporate fresh produce, though, as I think you would get tired of only eating their pre-made meals, and you will want to mix in a salad or something on most days just to get the health benefits from the fresh produce if nothing else.
Hi Pete — the frozen food is an additional charge, but can be included in your 4-week order or as an ala carte item. Many are on a fixed income and I am one of them … an older woman, a widow, and on a very fixed income. With the profit your company surely must realize, might you consider offering your program free to a few deserving people men and women who would benefit from it as well?
Just something you might consider … it just might be of benefit to your company in another way … good will! The Costco purchased gift cards can definitely be used and there is a space at checkout to put them in. You will just have to make sure you put the gift card in a few days before the processing date for additional deliveries. I just went through this whole process and received my order today. Thanks for the very thorough cost information. Helped make my decision a lot easier.
I agree, too, the frozen meals are definitely a nice bonus — especially the desserts! There are some costs with buying your own fruits or vegetables to consider too, but overall it seems fairly affordable. Anyways, thanks for the detailed pricing breakdown, really appreciate it. Is it organic or are there a lot of preservatives in It. Hi Isabel — Thanks for visiting. Hi Arlene — Thanks for visiting. I have always found it to be very easy to opt out.
As long as you stay on the program for at least two months, you should be able to cancel without paying any type of penalty if you need to cancel after month 1 I mention one way to avoid the penalty in the review above , and customer service has always been very easy to deal with when I have needed to call them. I live in Ottawa Ontario Canada. Where in Canada can I join. Are the costs of the meals increased to take in the difference between the American and Canadian do.
Also what about duty and taxes, as well as shipping fees. I am a woman ,77 yrs old and need to lose at least 25 lbs. Please try to enlighten me. Thank you very much for your assistance. What exactly is in the Turbo Shakes? Are the ingredients identified on the package? Best of luck — Norm. Hi Obie — I added a picture of the nutrition fact label on our Nutrisystem Shake page.
I have limited freezer space and feel that the frozen foods would be the way for me to start and continue a controlled size appropriate diet. Does anyone offer three or four shipments monthly? If you get the Basic plan none of the foods are frozen, so that may be another option you could consider. Diet-to-Go has a weekly shipment option — we have a review about them here: Hope that helps — NS. I have used your plan several years ago and did loose weight, but have gained some back.
I am 81 yrs old and on a fixed income now. Having to buy extra food is not feasible me. Any suggestions how I can use your plan without extra purchases? Notify me of new posts by email.
Leave this field empty. Happy to help Tod…Thanks for reading! I adore this site — its so usefull and helpful! Thanks, glad you find it helpful! Great, detailed price breakdown. Thanks for taking the time to put this together. Thanks for taking the time to comment, Mario.